Netspaces · 2022–2024

A real estate wallet that pivoted from B2C to B2B

Brazil's first digital real-estate wallet reached 30,000 people and earned nothing. I drew the screens of the bet and architected the pivot that followed.

A white phone angled over a fan of property listing cards, running the Netspaces wallet on the Imóveis screen: a building photo, price and rental details and a bottom tab bar.
The Netspaces wallet (2022–2023).
Role Founding Designer, later Head of Design
Company Netspaces
Years 2022–2024
Focus Product Design · Web3 · Product Launch

The bet

Bond the deed to the token.

Netspaces tokenizes real estate at the source of trust: the property's title deed is locked at the registry and linked to an NFT, so the paper record and the token cannot drift apart. Before anything launched publicly, that model had to survive real people.

She was 82, and banks refused her financing because of her age. She bought a 20% fraction of a property for R$140,000, and she receives rent in proportion to her share, with no debt attached. The first real-estate NFT sale in Brazil.

G1 Rio Grande do Sul article in a browser window, headlined 'Idosa de 82 anos usa NFT para comprar 20% de apartamento no RS; entenda como funciona o sistema', with a photo of the buyer holding up a phone.
G1, Globo's national news portal, covering the sale (2022).
Only after both pilots did the wallet open to the public. The wallet at public launch (2022).

Market context: real estate is the largest asset class in the world. Savills, 2022.

GTM #1 · the airdrop

Distribution by giving ownership away.

I led the journey from acquisition to subscriber conversion. Its engine was an airdrop: Brazil's first tokenized property, split into fractions and given away to get people transacting. Wallets fed experimentation, and experimentation fed the subscription.

The airdrop landing page in a browser window: the Netspaces logo, the headline 'Ganhe tokens de um imóvel real e construa patrimônio', a blue claim button, and a phone showing a property in the wallet.
The airdrop landing page (2022). One property, split into 15,000 fractions, each guaranteed at least R$0.01 a month in rent.
The reach: a partnership with Nathalia Arcuri, a major Brazilian financial-education influencer. Netspaces on the sponsor board of her live (2022).
The Transações screen: under 'Novas', a card with a building photo and confetti for Rua dos Andradas 1234, the line 'Já é quase seu!' and a button reading 'Revisar e Aprovar'.
01 · AcceptStraight from the landing page: the airdropped fraction arrives as a pending transaction.
The 'Registro da Transação' screen: an operation summary naming the beneficiary and Netspaces Operações as grantor, a draft contract under related documents, and Recusar and Aprovar buttons.
02 · ReviewThe registry record and the draft contract, approved in the open.
Success screen reading 'Muito bem :)', confirming the transaction went through and its holder is now a digital owner, with a link to 'Ver meus imóveis'.
03 · OwnThe wallet confirms its holder as an owner.

The redemption flow I designed, as it shipped (2022).

One dependency bent the numbers: engineering could not ship automatic transactions in time, and that measurably distorted the airdrop's conversion curve relative to the wallet-signup curve.

The trade-off

I added friction on purpose.

External counsel flagged risk with the CVM, Brazil's securities regulator, on the subscription product as it stood: payment taken upfront. I redesigned it into a no-charge reservation with a card-verification step. Every user now did more work to say yes, and the company kept the potential-revenue data investors needed.

The subscription screen 'Meu primeiro plano de imóveis tokenizados': a city skyline photo, launch-discount banners and pricing for the first property.
01 · The planA monthly plan of tokenized property (2023).
The 'Confirmação de reserva' screen: Plano Inicial at R$5,90, a highlighted note that no pre-payment is required, a terms checkbox, and a button leading to card details.
02 · The reservationNo pre-payment required, stated on the screen.
The decision The 'Dados do cartão' screen: a gradient payment card, an option to use another card, a note that the card will only be verified, and a 'Concluir reserva' button.
03 · Verify the cardCard data, for verification only. Nothing is charged. The friction, added on purpose.

The reservation flow, as it shipped (2023). Once held, a warning landed 48 hours before any first charge, and cancelling was free at any time.

The waitlist landing page in a browser window: the headline 'A primeira assinatura de patrimônio imobiliário' beside a fan of phones running the wallet, with the same page's mobile view alongside.
The subscriptions waitlist page that fed the flow (2023).

End of 2023: the result of the bet

End of 2023

  • Wallets created~30,000
  • NFT holders15,000
  • Subscription reservations~1,000
  • Potential monthly billing~R$50,000

Revenue: none.

Runway: six months.

The diagnosis

Not a demand problem. A sequencing problem.

The funnel had worked and the business had not. Read against Geoffrey Moore's Crossing the Chasm, the numbers stopped looking like rejection: the wallet had won its innovators and early adopters, and stood at the gap where consumer products stall.

That reading became the pivot, decided with six months on the clock. Stop attacking the end consumer first. Recruit real estate developers to seed the ecosystem, then come back for consumers from the other side.

Adoption curve after Geoffrey Moore's Crossing the Chasm, with the wallet where 2023 left it.

The revenue strategy, flipped. Consumers stop being the base and become what the base carries.

GTM #2 · the build

The front-end became the platform.

The pivot shipped under a new, commercially agnostic brand: Propriedade Digital, positioned as the market's registry rather than one company's product. The institutional Netspaces site split away from the commercial one, and the platform went white-label, with me as its principal architect.

One backend serves every partner. Shared cloud functions and a single database answer each wallet, and an origin parameter threads every request back to the front-end that made it. Each front-end loads a setup file carrying its client's theme.

The theme file only works because of what sits under it. Drawing on my design-system years at Globo, I built the tokens in three tiers (global → semantic → component): components reference semantic roles, semantic roles resolve to a partner's values. A new brand changes token values, never components. Onboarding a partner wallet became configuration, not a rebuild.

  1. 01

    Split the brand

    Two websites side by side in browser windows, each with its mobile view: the institutional Netspaces site, headlined 'Imóveis, finalmente digitais', and the commercial Propriedade Digital site, headlined 'O padrão mais completo para imóveis digitais'.
    The institutional Netspaces site beside the commercial Propriedade Digital site, positioned as the market's standard (2024).
  2. 02

    One build, any brand

    Two phones running the same Imóveis screen side by side: the left one branded Netspaces in blue, the right one branded SuaInc in red, a placeholder client brand.
    The same screen running under two brands: Netspaces beside SuaInc, the placeholder brand a new partner starts from. One theme file swapped, no component forked (2024).
  3. 03

    Partners in production

    Five phones running the same Imóveis listing screen, each under a different brand: Vitacon, Netspaces, LBI and Rooftop among them, each with its own logo and accent color.
    Partner wallets in production: Vitacon, LBI and Rooftop beside Netspaces (2024).
  4. 04

    The tokens underneath

    Token diagram split into a light scheme and a dark scheme: the same Netspaces Imóveis screen on two phones, with named tokens such as --color-brand-secondary, --color-text-primary and --color-heading resolving to different values in each scheme.
    The token architecture at work: the same screen under a light and a dark scheme. Components never name a color; semantic tokens such as --color-text-primary resolve to each scheme's values: the same mechanism that resolves a partner's brand (2024).

The result

The result · 2024

126

licensed cities at the close of 2024, in every Brazilian region. The goal was 100.

Map of Brazil drawn as a grid of dots, with licensed cities marked in stronger blue across every region of the country.
126 licensed cities on the map (2024).

14 real estate developers signed as clients, and the company that had measured its future in months closed the year at break-even.

Runway: no longer counted in months.