Netspaces · 2022–2024

A real estate wallet that pivoted from B2C to B2B

Brazil's first digital real-estate wallet reached 30,000 people and earned nothing. I drew the screens of the bet and architected the pivot that followed.

A white phone angled over a fan of property listing cards, running the Netspaces wallet on the Imóveis screen: a building photo, price and rental details and a bottom tab bar.
Role Founding Designer, later Head of Design
Company Netspaces
Years 2022–2024
Focus Product DesignProduct MarketingProduct Launch

Market context

The biggest asset in the world barely moves.

Real estate outweighs gold, equities and debt securities combined, and it is the hardest of them to move. A single sale runs thirty to sixty days on paper, filed against a registry drawn up 160 years ago. Prices shut most people out, credit reaches few, and a foreigner who wants in meets a wall. The largest store of value on earth, and almost none of it is liquid.

The bet

Bond the deed to the token.

Netspaces tokenizes real estate at the source of trust: the property's title deed is locked at the registry and linked to an NFT, so the paper record and the token cannot drift apart. Before anything launched publicly, that model had to survive real people.

She was 82, and banks refused her financing because of her age. She bought a 20% fraction of a property for R$140,000, and she receives rent in proportion to her share, with no debt attached. The first real-estate NFT sale in Brazil.

A second pilot followed close behind: Brazil's first NFT-collateralized real-estate mortgage, where the token stood as the guarantee behind the loan. Covered by G1 →

G1 Rio Grande do Sul article headlined 'Idosa de 82 anos usa NFT para comprar 20% de apartamento no RS; entenda como funciona o sistema', with a photo of the buyer holding up a phone.
G1, Globo's national news portal, covering the sale (2022). Read on G1 →

Only after both pilots held up did the first digital real-estate wallet open to the public.

A phone at wallet sign-up showing the Netspaces logo and the status line 'Enviando seus dados', submitting the applicant's data as a new account is provisioned.
Creating a wallet at launch (2022): the app provisioning a new account.

GTM #1 · the hypothesis

A subscription that compounds.

The bet on consumers ran on one hypothesis: with plans for every budget, thousands of subscribers act as a single group buyer. Fractioning splits a property across many wallets, buying power negotiates better deals, and a diversified, high-yield portfolio pulls the next subscriber in. A flywheel, meant to turn like a growth engine.

To reach the subscription, I mapped a conversion funnel.

GTM #1 · the airdrop

Distribution by giving ownership away.

I led the journey from acquisition to subscriber conversion. Its engine was an airdrop: Brazil's first tokenized property, split into fractions and given away to get people transacting. This was the funnel's experimentation stage, the taste of ownership that sat between opening a wallet and paying for one.

The airdrop landing page in a browser window: the Netspaces logo, the headline 'Ganhe tokens de um imóvel real e construa patrimônio', a blue claim button, and a phone showing a property in the wallet.
The airdrop landing page (2022). One property, split into 15,000 fractions, each guaranteed at least R$0.01 a month in rent.
The reach: a partnership with Nathalia Arcuri, a major Brazilian financial-education influencer. Netspaces on the sponsor board of her live (2022).
The Transações screen: under 'Novas', a card with a building photo and confetti for Rua dos Andradas 1234, the line 'Já é quase seu!' and a button reading 'Revisar e Aprovar'.
01AcceptStraight from the landing page: the airdropped fraction arrives as a pending transaction.
The 'Registro da Transação' screen: an operation summary naming the beneficiary and Netspaces Operações as grantor, a draft contract under related documents, and Recusar and Aprovar buttons.
02ReviewThe registry record and the draft contract, approved in the open.
Success screen reading 'Muito bem :)', confirming the transaction went through and its holder is now a digital owner, with a link to 'Ver meus imóveis'.
03OwnThe wallet confirms its holder as an owner.

The redemption flow I designed, as it shipped (2022).

The reservation

Ask for the card, charge nothing.

The next funnel step was subscription: fractional ownership, paid month to month. External counsel flagged the CVM, Brazil's securities regulator. As it stood, with payment taken upfront, the subscription could read as a securities product. I redesigned it into a no-charge reservation.

The waitlist landing page: the headline 'A primeira assinatura de patrimônio imobiliário' beside a fan of phones running the wallet, with the same page's mobile view alongside.
The subscriptions landing page, where the reservation flow began (2023).
The subscription screen 'Meu primeiro plano de imóveis tokenizados': a city skyline photo, launch-discount banners and pricing for the first property.
01The planA monthly plan of tokenized property, carrying a launch discount for early joiners (2023).
The 'Confirmação de reserva' screen: Plano Inicial at R$5,90, a highlighted note that no pre-payment is required, a terms checkbox, and a button leading to card details.
02The reservationNo pre-payment required, stated on the screen.
The 'Dados do cartão' screen: a gradient payment card, an option to use another card, a note that the card will only be verified, and a 'Concluir reserva' button.
03Verify the cardCard data, entered for verification only. Nothing is charged.

One screen deeper sat the deliberate call: keep asking for the credit card, with copy that reassures the user nothing is charged in advance. The potential-revenue number mattered to investors, so I traded more friction for the figure that told the business what it might one day earn.

The reservation flow, as it shipped (2023). No charge is taken; the card is verified only, and nothing is charged in advance.

End of 2023: the result of the bet

End of 2023

  • Wallets created~30,000
  • NFT holders15,000
  • Subscription reservations~1,000
  • Potential monthly billing~R$50,000

Revenue: none.

Runway: six months.

The diagnosis

Not a demand problem. A sequencing problem.

The funnel had worked and the business had not. In mid-2023 we surveyed the reservation holders on why they had joined: 117 responded, each picking up to three motivations.

Three in four had reserved to try the technology, ahead of rent and ahead of wealth. That is the early adopter's answer. Read against Geoffrey Moore's Crossing the Chasm, the numbers stopped looking like rejection: the wallet had won its innovators and early adopters, and stood at the gap where consumer products stall.

Adoption curve after Geoffrey Moore's Crossing the Chasm, with the wallet where 2023 left it.

That reading became the pivot, decided with six months on the clock. Stop attacking the end consumer first. Recruit real estate developers to seed the ecosystem, then come back for consumers from the other side.

The revenue strategy, flipped. Consumers stop being the base and become what the base carries.

GTM #2 · the pivot

A new brand, built to be the standard.

The pivot shipped under a new, commercially agnostic brand: Propriedade Digital, sold as the market's registry rather than one company's product. Netspaces stepped back to one player among its partners, and Propriedade Digital became the standard they all run on. The institutional Netspaces site split away from the commercial one.

The institutional Netspaces site in a browser window, headlined 'Imóveis, finalmente digitais.' The same Netspaces site on a phone.
The commercial Propriedade Digital site in a browser window, headlined 'O padrão mais completo para imóveis digitais.' The same Propriedade Digital site on a phone.
The brand split: the institutional Netspaces site beside the commercial Propriedade Digital site, positioned as the market's standard (2024).

The front-end became the platform.

The platform went white-label, and I was its principal architect. One backend serves every partner: shared cloud functions and a single database answer each wallet, and an origin parameter threads every request back to the front-end that made it. Each front-end loads a setup file carrying its client's theme.

Two phones running the same wallet-creation screen side by side: the left one branded Netspaces in blue, the right one branded SuaInc in red, a placeholder client brand.
The same creation flow under two brands: Netspaces beside SuaInc, the placeholder a new partner starts from. One theme file swapped, no component forked (2024).

The theme file only works because of what sits under it. Drawing on my design-system years at Globo, I built the tokens in three tiers, so a component never names a color and a new brand only changes values.

Global
The raw inventory of values that defines everything in the system, a full scale from --color-ui-100: #ffffff to --color-ui-900: #000.
Semantic
Names an intended use and generates the theme stylesheet, mapping roles onto the scale: --color-surface: --color-ui-100, --color-text-primary: --color-ui-900.
Component
Binds a semantic role to a specific component, which is what lets components be shared across brands: --background-card-real-estate: --color-surface, --color-text-paragraph: --color-text-primary.
Token diagram split into a light scheme and a dark scheme: the same Netspaces Imóveis screen on two phones, with named tokens such as --color-brand-secondary, --color-text-primary and --color-heading resolving to different values in each scheme.
The payoff: the same component under a light and a dark scheme. It never names a color, so the values in the theme, and a partner's brand, resolve it (2024).

The result

The result · 2024

Map of Brazil drawn as a grid of dots, with licensed cities marked in blue across every region of the country.

126

licensed cities at the close of 2024, in every Brazilian region. The goal was 100.

Real estate developers bought the platform and began offering tokenized property to their own client bases. The traction engine the GTM #2 hypothesis had counted on, now turning.

Five phones running the same Imóveis listing screen, each under a different brand, among them Vitacon, Netspaces, Rooftop and LBI, each with its own logo and accent color.
14 real estate developers signed as clients, each on its own white-label wallet: Vitacon, Netspaces, LBI and Rooftop among them (2024).

The company that had measured its future in months closed the year at break-even. From six months of runway to a business that paid for itself.